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Why Choosing the Right Towing Service for Your EV Matters

Why Choosing the Right Towing Service for Your EV Matters

Date
April 22, 2024
author
Mathew Hayden
reading time
5 Min

Imagine driving your electric vehicle (EV) on a quiet road, enjoying the smooth ride and silence, only to find yourself stranded due to a breakdown. Now what? Call for a tow, right? 

It’s something a lot of people don’t think too much about, but this is an extremely important step to get right. EVs have specific requirements for being towed, and selecting a company that isn't properly equipped for this will have devastating consequences for your vehicle.

We've put together this article to help you prepare for this situation and avoid forking out even more money on unnecessary repairs. By the end of this page, you’ll be fully equipped to know exactly what to do to ensure your vehicle receives the correct care.

Section 1: Unique Towing Needs of Electric Vehicles

Battery Concerns

The battery is the engine of electric vehicles, and this can be severely damaged if not handled properly. For example, towing an EV with its wheels on the ground can generate electricity and feed it back into the battery, potentially leading to overheating or damage.

Weight and Structure

Electric vehicles are generally heavier than their combustion engine counterparts due to the weight of the battery packs. This extra weight needs to be accounted for when towed. Traditional methods may not be suitable; a flatbed tow truck is usually the safest option to prevent any strain on the vehicle’s structure.

Software and Electronics

The advanced electrical systems in EVs control everything from battery management to driving modes. These systems can be sensitive to shocks and improper handling. Using outdated towing methods can disrupt them, leading to unnecessary expenses.

Section 2: Common Risks of Improper Towing

Battery Draining and Damage

Using incorrect towing methods, such as towing an EV without a flatbed, can drain the battery or even cause permanent damage. Clarifying that the towing service uses the correct equipment is crucial when making your choice.

Mechanical Stress

Electric vehicles' unique construction means they also require special handling to avoid mechanical stresses. Improper towing can place excessive stress on the vehicle’s chassis and suspension, potentially causing alignment issues or, in some cases, structural damage.

Voiding Warranty

Many EV manufacturers specify that towing must be performed in a specific manner to maintain warranty coverage. Using a non-certified towing service might void this warranty, which could lead to a whole host of headaches down the road.

Section 3: Choosing the Right Towing Service

Certifications and Experience

Select a towing service with proven certifications and experience in handling electric vehicles. This ensures they understand the unique needs of EVs and are prepared to handle them properly.

Equipment Used

The right towing service should have modern, suitable equipment, particularly flatbed tow trucks. This equipment helps ensure that your vehicle is transported without any damage or stress.

Reviews and Recommendations

Before choosing a service, check online reviews and solicit recommendations from other EV owners. Their experiences can provide valuable insights into the reliability and efficiency of the towing services available.

Section 4: What to Do in Case of an EV Towing Emergency

Preparation

Being prepared can make all the difference. Keep a list of certified EV towing services handy, ideally stored in your vehicle or a digital device.

Immediate Steps

If you find yourself needing a tow, ensure your vehicle is in a safe location and set up safety signals if necessary. Contact a certified towing service and clearly explain that you have an EV, ensuring they send appropriate support.

Insurance and Documentation

Always verify your insurance coverage for towing and understand any specific requirements they may have. Keeping your insurance documents accessible can expedite the towing process.

Section 5: Additional Tips and Best Practices

Regular Maintenance

Regular maintenance is essential for preventing breakdowns. This includes checking the battery's health, tire condition, and electronic systems to ensure everything functions correctly.

Battery Management

Proper battery management can extend the life of your battery and reduce the likelihood of roadside issues. This includes regular charging practices and avoiding exposure to extreme temperatures.

Emergency Kit

An emergency kit tailored for electric vehicles can be a lifesaver. It should include items like charging cables, safety triangles, blankets, and basic tools.

Conclusion

Selecting the right EV towing service is not just about dealing with emergencies—it’s about ensuring your vehicle is handled with care, and maintaining its integrity and value. Remember, the time to choose your towing service is not at the roadside; it’s well in advance. Do your research, prepare accordingly, and you’ll ensure that your electric vehicle is in safe hands should the unexpected occur. 

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